How do I install the Portfolio printers on my MAC?

 

YOU MUST BE ONSITE AT THE SWMC AND CONNECTED TO THE NETWORK TO COMPLETE THESE INSTRUCTIONS!!!

1.  Determine the version of OSX you are using by clicking the Apple icon in the top left and then clicking “About This Mac”

AboutThisMacUS (1)

 

2.  Click to download and install the corresponding printer driver below for the bigger Ricoh copiers

OSX 10.5 | OSX 10.6 | OSX 10.7 | OSX 10.8 | OSX 10.9 | OSX 10.10

then install the below Kyocera driver for the smaller printers…

KYOCERA MAC DRIVER

3.  Navigate to System Preferences

Screen-shot-2011-06-28-at-17.52.54

4.  Click on Print & Fax

systemprefs

5.  Click the + sign to add a new printer.

6.  Hold down the CONTROL button and click in the toolbar at the top of the printer window.  This will allow you to customize the toolbar.  You need to drag the “Advanced” icon to the top of the toolbar

Print-AddAdvanced

7. Click Done

8.  In the “Add Printer” screen select the “Advanced” icon at the top.  In the “Type” drop down select “Windows printer via spoolss”

 

windows printer via

 

9.  Which printer do you need to install?  You will need to copy and paste one of the below strings into the URL: field…

  • APRE KYOCERA

smb://username:password@10.5.1.242/APRE_KYOCERA


  • APRE RICOH

smb://username:password@10.5.1.242/APRE_RICOH

 

aprericoh1

10.  After pasting into the URL: field you need to adjust the string. Replace the word username with your market center username which is FIRST INITIAL + LAST NAME

11.  You then need to replace the word password with the last 4 digits of your social security number

As an example, an agent named John Doe, with a social security number of 555-65-7856, who was installing the APRE_RICOH printer, would have this typed in the URL: field…

smb://jdoe:7856@10.5.1.242/APRE_RICOH

aprericoh2

 

12.  In the Name: field type the name of the printer you are installing

13.  Click the drop down in the Use: field and select the option to “Select Printer Software…”

asidericoh1printer

 14.  In the top right of the screen you will use the filter field to search for the proper printer…

  • If you are adding one of the bigger copiers such as APRE_RICOH type in C4503 and select the RICOH MP C4503 PS printer

macricohfilter

  •  IF you are adding one of the smaller printers such as APRE_KYOCERA type in 3920 and select the Kyocera FS-3920DN printer

mackyocerafilter

15.  Click OK

16.  Click Add

17.  Now you need to send a print to the printer.  Select any program you wish to print from.

18.  An authentication box will pop up when you try to print.  You will need to once again put in your market center credentials in the form of…

KW\FIRST INITIAL+LAST NAME

LAST FOUR DIGITS OF YOUR SOCIAL SECURITY NUMBER

Using our example of John Doe from above his authentication box would look like the below picture…

macconfirmcreds

19.  Check the box that says “Remember this password in my keychain”

20.  Click OK

21.  You will need to repeat steps 7 – 16 for each extra printer you want to add

22.  If you have any problems with the above instructions please submit a support request by sending an e-mail to support@kwaustin.com